Unified Communication & Collaboration Expertise
At SDX Logix, we empower businesses with powerful voice, video, and collaboration solutions built on Cisco and Microsoft platforms. Our certified experts bring years of hands-on experience in designing, implementing, and supporting both on-premises and cloud-based communication environments.
Cisco On-Prem Unified Communications Solutions
We specialize in deploying and supporting Cisco’s on-premises voice and contact center platforms:
Cisco Unified Communications Manager (CUCM)
From design to deployment, we deliver robust enterprise calling solutions tailored to your business. We help integrate CUCM with voicemail, instant messaging, video conferencing, and mobility tools to create a seamless unified experience.
Cisco Contact Center Express (UCCX)
Our team has extensive experience implementing and customizing UCCX for customer support environments. From call routing workflows to agent desktop integrations, we optimize every interaction for maximum efficiency and customer satisfaction.
Cisco UCaaS & CCaaS Expertise
Looking to move to the cloud? We’ve got you covered.
We design and deploy Cisco Unified Communications as a Service (UCaaS) solutions that provide scalable, secure calling, messaging, and meeting services.
For customer engagement, we offer full support for Cisco Contact Center as a Service (CCaaS) deployments—helping you deliver exceptional omnichannel customer support from anywhere.
Microsoft Teams Voice & Collaboration Solutions
Our Microsoft-certified consultants help organizations fully unlock the power of Microsoft Teams:
Teams Voice Enablement
We design and implement Microsoft Teams Phone solutions—including Direct Routing, Operator Connect, and integration with your existing PBX or SIP trunks—to bring PSTN calling to your Teams environment.
Enterprise Collaboration
We help you deploy and optimize Microsoft Teams for enterprise-wide chat, meetings, document collaboration, and Microsoft 365 integration.
Hybrid Integration
Need Microsoft Teams to work alongside Cisco infrastructure? We’ve done it. We specialize in hybrid collaboration environments that maximize flexibility while protecting existing investments.
Why Choose Us?
- Certified Cisco and Microsoft Engineers
- End-to-End Project Ownership: From discovery to go-live
- Custom Integration & Automation Support
- Post-Deployment Support & Training
- Proven Experience in Hybrid, Cloud, and On-Prem Deployments
Let’s elevate your communication infrastructure. Whether you’re modernizing your legacy phone system or building a cloud-first collaboration strategy, our team is ready to help.